Due to the wide range of benefits offered by implementing Voice-over-IP (VoIP) technology, more and more companies are headed in this technological direction. With these benefits however, there are also risks since organizations cannot afford to have its current voice services compromised. Nexera supports pre and post deployment Service Call and Feature testing services as well as Field Support to help ensure companies mitigate some of the risks associated implementing these advanced business services.

Nexera has a complete and efficient service offering which includes SIP-based call processing software testing and field support, Network and test environment infrastructure setup, testing and maintenance, Test Environment Planning, System Test plan development and execution, Inter-operability testing between VoIP systems software components, End-to-end call flow testing, Creation of field method of procedures for installation and configuration of components, Management of field issues and interface with equipment and software vendors for resolution, Mercury Quality Center for test and trouble tracking, Agilent Trace and Spirent Protocol Analyzer testing tools to trace call flow, and Wireshark tools for network and call monitor and trace.

Nexera supports many VoIP business-class handsets such as LG, Polycom, Cisco, and Aastra as well as a number of service/network components such as Cisco – routers, Edgemarc – routers, Siemens – CCE, Sonus – PSX, GSX, ACME – IPBE, and SIP Server – Sylantro/Broadsoft.

Nexera provides a one-stop shop to its client for all VoIP testing needs, providing high-quality, on-site resources with 5-7 years of hands-on VoIP experience on average, at highly competitive rates.The Nexera team produces top results with very little ramp-up time.